What is Telehealth?

Telehealth refers to healthcare services that are provided using video calls via the internet. It is an excellent alternative to in-rooms consultations when a client cannot attend the clinic in person. Telehealth is a great tool for performing virtual home visits and as an adjunct to in-rooms services.

Telehealth consultations allow your physiotherapist to see and talk to you in real-time. At Thompsons Road Physiotherapy we use a specialised app called Physitrack – which supports video calling. It allows us to design and prescribe a tailored exercise rehabilitation program for you. We can support you in setting up and preparing for Telehealth consultations. We are confident that you will find it is quite simple and very effective once you’re set up. All you need is a smartphone, tablet or computer and an internet connection.

When is a Telehealth consultation of benefit?

  • When attending the clinic in-person is limited such as during the COVID-19 pandemic social distancing regulations and you need to continue to maintain your health with physiotherapy input
  • For completing virtual home or office assessments to check your exercise set up and/or office ergonomics
  • As a check-in on your rehabilitation program to review exercises, monitor exercise technique and make progressions as part of in-rooms treatment
  • When hands-on treatment or an in-person assessment is not required such as educational consults, simple progress reviews, and/or treatment planning/review
  • To foster independence with chronic pain and chronic disease management through regular brief check-ins, education and coaching sessions from the comfort of your home
  • To keep you motivated when completing exercises – having regular short catch-ups with your physiotherapist can help keep you focused on sticking to your program

How do I make an appointment?

To make a Telehealth physiotherapy appointment please call reception and ask to book in with your physiotherapist. They will arrange a time and send you confirmation of your appointment, along with important information about how to prepare your devices and how to get the most out of your consultation.

If you have any questions about Telehealth physiotherapy and if it is right for you please contact us on (03) 9850-4437 or email us at info@trpphysio.com.au

Telehealth Information Documents

You can view and download supporting documents about how to set up and prepare for a Telehealth consultation and how to get the most out of your session by clicking the links below.