In line with DHHS regulations we have stringent hygiene and sanitation processes in place.
We are cleaning and disinfecting rooms between each appointment, and practicing social distancing. In addition, our whole clinic gets a deep sanitising clean every day, and all staff and patients are required to use hand sanitiser on arrival and departure from the clinic. We have reduced capacity in the waiting room area, and kindly request that all clients respect social distancing, and follow instructions from reception staff as required.
Masks are required for in rooms 1:1 treatment as social distancing cannot be maintained during a physiotherapy consult. Masks are recommended but not required for exercise rehabilitation classes. This may change at short notice so please always carry a mask with you.
We request that anyone who has been unwell with signs or symptoms of COVID19 abstain from attending the clinic, and instead cancel their appointment. We advise them to seek medical care. Anyone presenting unwell will be politely declined entry to the clinic.
We also request that anyone who has had direct contact with a confirmed OR suspect case of COVID19 abstain from attending the clinic until both they and the contact person are clear of any signs or symptoms of illness for a minimum of 14 days.
We appreciate that this is a challenging time for us all. We are always happy to speak to you on the phone to discuss how you can access physiotherapy services during the COVID19 pandemic. Please call us on (03)9850 4437.